eCW Letters

The Letters option in eCW includes the following templates: 

  • Return to Work/School Notes
  • Free Form Letters - Provider/Staff can write anything needed to print and give to patient
  • Lab Letters - Unable to reach patient
  • Consent Forms 
  • Many More can be created and uploaded

Letters will automatically pull specific information for the patient and allows you to save it to the patient's chart, print, or fax.

How do I get a letter created for my clinic? 

If you are needing a letter that is already in eCW customized for your clinic, please submit a ticket to EMR Support. If a custom letter needs to be added, please submit a ticket to EMR Support and include a draft of what information needs to be included. 

How do I run a letter? 

  1. From either the Patient Hub OR the bottom menu of the Progress Note, Click Letters, window opens
  2. Select the appropriate letter then click on the icon next to the "..." at the bottom of the screen to run the letter. 
  3. Make any edits directly on the document. 
  4. Once the letter is complete, in the lower right corner,select which document folder to save the document in and update the file name to include Date First (YYYY.MM.DD Format), followed by what the document is. 
  5. Click Save, Print & Save or Fax & Save

Favorite Letter Templates

Adding Favorite Letter Templates:
  1. Open Letter Templates window from patient Recall window
  2. Click the Star icon located to the left of the template name, the template is marked as the logged-in user favorite
  3. Click the Previous or Next buttons to navigate to previous or next pages
Displaying the User Favorite Letter Templates:
  1. Open the Letter Templates window from the Patient Recall window
  2. Click the Star icon located above the list of templates, list displays
  3. To search among all letter templates
    1. In the Letter Templates window, enter a letter name in the Letter Template field
    2. Click the magnifying Glass icon