Clear Browser Cache

This document will show you how to reset your browser in Chrome, Firefox, and Internet Explorer. 


Google Chrome

  • 1.       Go to the top right hand of the browser window and hit the 3 row button just below the red X and go to the settings option.
  • 2.       Scroll down in the settings menu and select “More Tools”.
  • 3.       When the options expand, look for “Clear browsing data”. Select “Clear browsing data”
  • 4.       Select "All Time" in Time Range drop down, then click the “Clear browsing data” button.

Mozilla FireFox

  • 1.       From the History menu, select Clear Recent History.
  • 2.       If the menu bar is hidden, press Alt to make it visible.
  • 3.       From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  • 4.       Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  • 5.       Click Clear Now.
  • 6.       Exit/quit all browser windows and re-open the browser.

Internet Explorer

  • 1.       Click the gear symbol in the top right hand of the browser window.
  • 2.       Select internet options
  • 3.       In the window that pops up, check the box next to each option EXCEPT “Preserve Favorite website data”. Make sure that is not checked.
  • 4.       Hit delete.
  • 5.       Wait for the notification that the deletion has been completed.