Access Shared Email Inbox

This document will help you to add a Shared Email address to your account in Office 365 after the Technology department has delegated access to you. 

  1. Click on the top right corner. It's usually your initials or a profile picture. In this walkthrough it's the initials of our test user, Eye Tee Test.
  2. Click on 'Open another mailbox'
  3. Enter the respective inbox you're trying to access. 
  4. Click Open. 
  • Clicking 'Open' will launch a new window in your browser. This new window will be the inbox of the shared user you're accessing.

That's it! You've access a shared inbox that has been delegated to you.

For any issues, please contact the CareATC Support Desk by sending an email to support@careatc.com or by dialing 918-779-7460, option 2.